Plans and listening minutes

Read Billing settings

Open Settings → Billing to see your plan, renewal information and separate Scribe and Assist balances. The account’s minutes follow it across connected Macs; connecting another Mac does not create another allowance.

Your plan and checkout show the exact minutes included. Different plans and minute packs can include different amounts in each mode.

How each mode counts

One minute in Scribe uses one Scribe minute. One minute in Scribe + Assist uses one Assist minute, including transcription. It does not also deduct Scribe minutes. Paused time uses neither balance.

You can switch modes during a conversation. If Assist runs out and Scribe minutes remain, listening continues in Scribe. Assist becomes available again after you add Assist minutes or your allowance renews, but it does not turn itself back on. If both balances are exhausted, listening pauses and saves the captured conversation.

Open Settings → Usage for the time spent in each mode and minutes used per session. Older sessions retain their original accounting. See Check session usage.

Monthly and purchased minutes

Monthly minutes belong to a paid billing period and expire at its end. Unused monthly minutes do not roll into the next period.

Purchased minute packs show which mode they cover before you buy. A pack may add Scribe minutes, Assist minutes, or both. Buying minutes is separate from changing your monthly plan. Purchased minutes do not expire and remain available after subscription cancellation. Minutes expiring sooner are used first.

Buy minutes

Choose Buy minutes in Billing. Review the included Scribe and Assist amounts, price, currency and any applicable terms before confirming checkout.

Minutes appear after payment is confirmed. While confirmation is pending, refresh Billing and check the purchase before opening another checkout. A declined payment adds no minutes. Buying minutes does not restart listening or enable Assist by itself.

Public paid access is currently limited. The offers available to your account appear in Billing.

Manage a subscription

Use Change plan to review the charge, start date and both allowances. Manage billing opens payment methods, receipts and cancellation.

Read Change your plan or Fix a payment problem for the next step.